Refund policy

Returns & Refunds

We want you to be completely happy with your order. If something isn’t right, here’s how we handle returns and refunds:

Standard Products

  • You can return unused, standard sheets within 14 days of receiving them.

  • Please contact us before sending anything back so I know to expect it.

  • Once we’ve received the returned item in its original condition, we’ll issue a refund (excluding shipping costs).

Custom Prints

  • Because custom sheets are made to order, they are non-refundable unless they arrive damaged or faulty.

Damaged or Faulty Items

  • If your order arrives damaged, please email us with photos within 7 days of delivery.

  • We’ll either replace the sheet or issue a full refund, depending on your preference.

Return Shipping

  • Customers are responsible for return shipping costs (unless the item is faulty or damaged).

  • We recommend using a tracked service so your return doesn’t get lost in transit.

Refunds

  • Refunds will be processed to your original payment method.

  • Please allow a few working days for it to appear in your account.