FAQ
🛒 Ordering & Products
What sizes do the acrylic sheets come in?
Sheet sizes vary depending on the base material you choose, so please check the product pages for further details - the largest we sell is 500mm x 300mm.
Are the sheets printed on one side or both sides?
All sheets are printed on one side only as standard, but there is the option to add on a back print too for an additional cost.
What’s the thickness of the acrylic?
All acrylic and wood is 3mm thick as standard - do get in touch if you're looking for something else and we'll see what we can do!
Will the print scratch or fade over time? How do I clean the sheets?
The UV-printed designs are durable and long-lasting. With normal use, they won’t fade, though as with all printed surfaces, avoid harsh abrasives or chemicals - please only clean with a damp, soft cloth.
🎨 Custom Prints
Can I upload my own design to be printed?
Yes! We offer a custom print option where you can upload your artwork to create your own unique sheet.
What file formats do you accept?
Files must be in PNG, JPG, or PDF format. Vector files (AI, SVG, EPS) are also great if you have them. Please ensure that the image/file measures at least the size of the sheet you are ordering, and is 300dpi.
✂️ Cutting & Use
Are the sheets suitable for laser cutting?
Yes – all my acrylic sheets are designed with laser cutting in mind. Results and optimal settings do however differ between laser cutters, so please test a small area initially to figure out what works best for your own machine.
Do I need to adjust my laser settings for printed acrylic?
Sometimes, yes. The printed surface can behave a little differently than plain acrylic. I recommend doing a small test cut first to find the sweet spot.
Are the sheets safe for engraving as well as cutting?
Yes – you can engrave them too, though the results will depend on the design and base acrylic colour.
🚚 Shipping & Delivery
How long will my order take to arrive?
Orders are usually shipped within 3 working days, and you’ll get a notification once it’s on the way. Delivery time will depend on the shipping method chosen - please check the Delivery page for further info.
Do you ship internationally?
Yes – I’m happy to post worldwide. Shipping costs will be calculated at checkout, or check the Delivery page for more info.
How are the sheets packaged?
All sheets are sent with paper masking on the printed surface and protective film on the reverse (or paper masking on both sides if you opt for a double sided print) and carefully wrapped so they reach you safely.
🔄 Returns & Issues
What should I do if my order arrives damaged?
If anything arrives broken or damaged, please email us with photos within 7 days and we'll get things sorted straight away.
Can I return or exchange sheets if I change my mind?
Yes - in accordance with UK laws, if you're in the UK or EU unused standard sheets can be returned within 14 days. Just contact me first.
Do you offer refunds for custom prints?
Custom designs are non-returnable unless they arrive damaged or faulty.
ℹ️ General Info
Where are the sheets made?
The majority of the base acrylics available are manufactured in the UK - all sheets are then designed, printed and dispatched from my studio in Birmingham, UK.
Can I see examples of what others have made with your acrylic?
Yes! Follow us on Instagram to see lots of inspiring maker projects using our printed sheets.